To Enable Business Intelligence Across the Enterprise and using Data Stewardship
What you need to understand:
- The user perspective
- Data stewardship
- Program governance
- User support
- Public relations
The User Perspective:
User Roles and Responsibilities:
Attending training before receiving an ID to BI
Browsing the technical and business metadata for information on data sourcing and data definitions
Providing feedback to the BI build team
Data Stewardship Program
- “One” per major business subject area in BI
- Or prospectively in the future in BI
Business role Data Steward Roles and Responsibilities
Designing the transformation rules
Contributing business metadata
Understanding new usage needs
Supporting the user community
Data quality
Who determines the transformation rules that determine the look of business intelligence data?
Business intelligence ETL architect
Business intelligence data modeler
Data stewards from the business
Data stewards from information technology
Business Subject matter experts or the system analysts or solution architect
BI Program Governance
Interest in major additions of usage, subject areas and data sources should be catered by this committee if any of:
• Perceived ROI is used as a driver for company efforts and therefore a forum is needed to confirm and refine these estimates
• Limited budget or people resources
• Expansion of data and data uses may strain the scalability of the environment
BI Program Governance Team
Management in data steward areas to Present and future data stewardship areas
User Support Plan
24 X 7 rotation: immediate response/ Per SLA defined
• ETL, DBA, system administration functions
• Escalation plans for non-response
• Key vendors: DBMS, ETL, Data Access
Business hours on-call: data stewards
BI Public Relations Program
Branding name
Culture understands BI is center for corporate data
Common elevator knowledge intra-and inter-team and users
Subject-area orientation
Public Relations
User e-mail/voicemail lists
• Outage notifications
• Planned and actual enhancements
Improve the capture and clearing of BI requirements
Common Knowledge Repository:
• Data model
• Q&A forums
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